Frequently Asked Questions

We serve homeowners throughout all of Cumberland County, including Portland, South Portland, Scarborough, Westbrook, Falmouth, Cape Elizabeth, Gorham, and 13 more communities across Southern Maine. Visit our service areas page for the full list.

We provide full residential heat pump installation and repair, boiler service, furnace repair and installation, water heater replacement (tank and tankless), residential plumbing including leaks, fixtures, and drains, plus comprehensive electrical services including panel upgrades, wiring, and lighting.

Yes! We specialize in ductless mini-split installations for single-zone and multi-zone configurations. These are ideal for homes without existing ductwork. We are a Mitsubishi Electric Authorized Installer and Efficiency Maine Registered Residential Vendor.

The easiest way is to fill out our contact form or email us at info@aceshvacp.com. Include your town, the type of system you have, and any error codes or photos if you can. You can also call us directly at (207) 670-8616.

Yes! We offer flexible financing options for all major HVAC, plumbing, and electrical projects. This includes heat pump installations, boiler replacements, furnace installs, water heater upgrades, and electrical panel upgrades. Low monthly payments with competitive rates.

Yes! Check our coupons page for current offers including $1,150 off heat pump water heaters and $500 off full installations of $10K or more. Coupons are printable and presented to your technician at time of service.

Clear the area around your equipment so we can access it easily. If you have any documentation on your current system (brand, model number, warranty info), have it handy. And if there are error codes showing, snap a photo.

We provide free estimates for most installation projects. For service calls and diagnostics, a standard service call fee applies. We are always upfront about pricing before any work begins.

Yes. Aces Highlands HVAC/Plumbing LLC is fully licensed and insured to perform HVAC, plumbing, and electrical work in the state of Maine. We are a Registered Residential Vendor with Efficiency Maine and an Authorized Mitsubishi Electric Installer. Learn more about us.

We install and service all major HVAC brands including Mitsubishi, Daikin, Fujitsu, LG, Carrier, and more. For boilers, we work with Viessmann, Buderus, Weil-McLain, and others. We recommend the best equipment for your specific needs and budget.