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Heat Pumps & Mini-Splits by Aces Highlands in Portland, Maine

Heat Pumps & Mini-Splits in Portland, Maine

We have a heat pump to fit your budget. GE and Hitachi certified — plus we work with any brand.

GE & Hitachi Certified Installer · A Heat Pump to Fit Your Budget · Works With All Major Brands

Current offers & financing

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EFFICIENCY MAINE REBATE

$500

$500 Efficiency Maine Rebate on Heat Pump Installation!

Expires 12/31/2026

FULL INSTALLATION SERVICES

$500

$500 Off Any Full Install $10K or More

Expires 12/31/2026

Financing

Financing available

Finance up to 100% of your project with low monthly payments through our lending partners. Quick approval, no prepayment penalty.

Our Approach to Heat Pumps & Mini-Splits

How a Heat Pump Works

  1. Outdoor unit — fan and compressor extract heat from outside air
  2. Reversing valve — switches the system between heating and cooling
  3. Line set — carries hot, high-pressure refrigerant indoors
  4. Indoor coil — releases heat into the airstream
  5. Warm air — the blower delivers it to the room

Heat pumps are one of the most efficient ways to heat and cool your Maine home year-round. Aces Highlands is a certified GE and Hitachi installer — our preferred brands for reliability and performance — but we work with any heat pump brand to fit your needs and budget.

Whether you are adding supplemental heating to a room, replacing an aging system, or installing a whole-home heat pump solution, we help you choose the right equipment for your space and budget. Our ductless mini-split systems are a popular choice for homes without existing ductwork, offering zone-by-zone comfort with whisper-quiet operation. As certified installers for both GE and Hitachi, we can offer manufacturer-backed warranties and expert knowledge on these systems.

Maine winters demand equipment that performs in sub-zero temperatures. We install cold-climate heat pumps rated for extreme conditions, so your system keeps working when you need it most. While GE and Hitachi are our go-to recommendations, we are experienced with all major brands and can service or install whatever system best fits your home. Heat pump installations often require an electrical panel upgrade to support the new equipment — we handle that too.

Beyond installation, we provide maintenance and repair services to keep your heat pump running at peak efficiency. Regular service extends equipment life and catches small issues before they become expensive problems. We also offer flexible financing options to make upgrading your heating system more affordable.

Why Aces Highlands?

Aces Highlands is certified for both GE and Hitachi heat pumps, but we are not limited to those brands. We help you find the right system for your home and budget — then install it right the first time. No shortcuts, no surprises.

Efficiency Maine

Efficiency Maine

Rebates & Guidance

Aces Highlands is a Registered Residential Vendor with Efficiency Maine
  • Rebate

    Whole-home heat pump rebates by income tier

    Efficiency Maine pays a whole-home rebate toward a cold-climate heat pump system: ducted systems qualify for $3,000 at any income, $6,000 at moderate income, or $9,000 at low income. Non-ducted (mini-split) whole-home systems are rebated per outdoor unit instead — $1,000, $2,000, or $3,000 depending on the same income tiers. How many units your home needs depends on its layout, so the total varies job to job.

    Source: Efficiency Maine
  • News· Dec 31, 2026

    $500-per-unit bonus through the end of 2026

    Efficiency Maine is layering an extra $500 per housing unit on top of the standard whole-home rebate for any project completed and claimed between March 1 and December 31, 2026 — worth checking before you decide when to schedule the install.

    Source: Efficiency Maine
  • By the numbers· Apr 23, 2025

    Maine's 2028 heat pump target

    Under Efficiency Maine's Triennial Plan VI, approved April 23, 2025, the state is aiming for 38,000 Maine homes heated entirely by heat pumps by mid-2028, including 6,500 low-income households, with the typical converted home saving more than $600 a year on heat.

    Source: Efficiency Maine
  • Recommendation

    The rebate only pays out through a Registered Vendor

    Efficiency Maine only pays this rebate when the equipment is on its approved list and the installer is a Residential Registered Vendor — Aces Highlands is one. The claim form itself also has a clock on it: it has to be emailed or postmarked within six months of the day the job finishes.

    Source: Efficiency Maine

Program details as of Sep 26, 2026. Rebate amounts and eligibility change; confirm current terms at efficiencymaine.com.

Homeowner Guide

Heat Pumps in a Maine Climate: How Cold Is Too Cold?

Heat pumps have gone from a novelty to the default heating upgrade in Maine over the last decade, and the state now has one of the highest heat-pump-per-household rates in the country. The most common question we still get — do they actually work here — deserves a real answer, not a sales pitch.

Cold-Climate Heat Pumps vs. Older Designs

Older heat pump technology lost most of its heating capacity well before 0°F, which is why heat pumps had a reputation in colder states as a shoulder-season-only appliance. Cold-climate models built in the last several years use variable-speed compressors and enhanced vapor injection to keep producing meaningful heat down to -13°F and colder, with output tapering rather than cutting off.

The equipment on the box matters less than whether the installer actually ran a load calculation for your house and sized the system to it — an oversized unit short-cycles and dehumidifies poorly, and an undersized one falls behind exactly when you need it most.

Cold-climate heat pump outdoor unit in a residential yard

Ducted, Ductless, or Both

A ducted heat pump ties into (or replaces) existing forced-air ductwork and heats or cools the whole house from one outdoor unit, similar to a central AC system in reverse. A ductless mini-split skips ducts entirely — one or more indoor wall or ceiling heads, each independently controlled, fed by line sets from an outdoor condenser. Most older Maine homes without existing ductwork go ductless; homes with a forced-air furnace already in place often go ducted so the heat pump can use the ductwork that's already there.

A lot of homeowners land on a hybrid: a mini-split covering the main living space, with an existing boiler or furnace kept as backup heat for bedrooms or the coldest nights.

The Backup-Heat Question

Keeping an existing boiler or furnace as backup isn't a sign the heat pump failed — it's a legitimate design choice, especially for homes that want fuel-delivery minimums satisfied or extra confidence during a multi-day cold snap. Some homeowners go all-electric instead, using electric-resistance backup built into the heat pump's controls for the rare hour it's needed. Either way is a conversation we have before installation, not an afterthought.

White ductless mini-split indoor unit mounted near the ceiling

Four Cold-Climate Lines, Compared

"Cold-climate" isn't a marketing word — it's a spec with real numbers behind it, and the manufacturers publish how their equipment holds up as the temperature drops.

Manufacturer-stated low-temperature limits and 5°F output
Line and example modelStated low-temp heating limitHeat output at 5°F vs. rated at 47°F
Mitsubishi Electric Hyper-Heat (H2i), MSZ-FS12NA / MUZ-FS12NA wall unitContinued operation down to -22°FMitsubishi states 100% of rated capacity at 5°F; Efficiency Maine lists 14,690 Btu/h max at 5°F vs. 12,300 rated (about 119%)
Fujitsu XLTH, ASU18RLF / AOU18RLXFWH wall unitDown to -15°FEfficiency Maine lists 19,000 Btu/h max at 5°F vs. 18,000 rated (about 105%)
Daikin FIT Aurora (ducted), DH9VS 2- and 3-tonHeating range -20°F to 70°FSame max heating output at 5°F as at 47°F (24,000 and 34,200 Btu/h); the 4- and 5-ton sizes keep about 92% and 87%
Bosch Climate 5000 Gen 4 Max Performance, 12K wall unitDown to -22°FRated 11,500 Btu/h at 5°F vs. 12,000 at 47°F (about 96%)
Heat pump condenser unit mounted above grade for winter clearance
Mitsubishi Electric logo

Mitsubishi Electric Hyper-Heat

Look up the H2i pairing of the MSZ-FS12 on Efficiency Maine's list and it carries the ENERGY STAR Cold Climate mark, backed by Mitsubishi's own performance data reaching down to -13°F.

Fujitsu logo

Fujitsu XLTH

Fujitsu's Extra Low Temperature Heating lineup spans the RLS3H and RLXFWH wall units, the RLFFH floor unit, and multi-zone configurations. One design detail stands out: once the outdoor unit's base hits 36°F, a built-in heater kicks on to keep defrost water from refreezing there, and the base itself is fitted with drain holes plus a metal fan guard.

Daikin logo

Daikin Aurora

Aurora covers both Daikin's ducted and ductless products. On the ductless side, the FTXV12AVJU indoor unit paired with the RXT12AVJU outdoor unit is rated by Efficiency Maine at 13,500 Btu/h at 47°F, holding that same 13,500 Btu/h maximum output down at 5°F, with Daikin publishing data to -13°F.

Ductless heat pump condenser beside a brick foundation
Bosch logo

Bosch Climate 5000

1.80 — that's the coefficient of performance Bosch's engineering submittal claims for the Gen 4 Max Performance 12K at 5°F, clearing the 1.75 bar both NEEP and Efficiency Maine set as the cold-climate cutoff.

Ductless heat pump outdoor condenser unit on a concrete pad
Heat pump outdoor unit beside a home's exterior wall

Our Work

Heat Pumps & Mini-Splits project by Aces Highlands in Southern Maine — photo 1
Heat Pumps & Mini-Splits project by Aces Highlands in Southern Maine — photo 2
Heat Pumps & Mini-Splits project by Aces Highlands in Southern Maine — photo 3
Heat Pumps & Mini-Splits project by Aces Highlands in Southern Maine — photo 4

Why homeowners choose Aces Highlands

  • We show up when we say

    We show up on time, as promised, and complete the work with clean professionalism.

  • Pricing upfront, before work starts

    Honest diagnostics and a clear price before any work begins — no surprises on the invoice.

  • Done right the first time

    HVAC, plumbing and electrical done right the first time — backed by our workmanship guarantee and 100% satisfaction guarantee.

Locally owned in Portland, Maine · Serving Greater Portland and Southern Maine since 2019

Google reviews

What HVAC customers say

  • John Walton

    5 months ago

    I've had three HVAC issues over the past two years. Each time I call, Elija or the office picks up the phone, and my problem is fixed in 24 hrs. Their solutions always feel correct and honest. I cannot recommend them more.

  • Adam Ayan

    10 months ago

    Elijah and Highlands Heating & AC were super helpful! Boiler failed over the weekend and Elijah was very responsive and helpful, getting us up and running right away. I would recommend him at HH&AC highly!

  • Justin Funk

    a year ago

    We highly recommend Highlands Heating & AC. They are extremely responsive, knowledgeable and do great work. Our boiler stopped working and Elijah was quick to respond after hours on a Friday. He installed a new boiler and heat pump hot water heater.

  • Tom

    14 Aug 2024

    He was very friendly. He gave me an honest explanation on why I shouldn't recharge my A/C unit and what he suggested made much more sense. He really took care of everything. He is very professional, always called me with updates. 5 stars is not enough — I give this company 10 stars.

  • Nichole A

    a year ago

    Highly recommend! Cannot thank them enough for fixing my water heater. Elijah is very reliable and communicative. No hassle, no phone tag, transparent with cost and quick to repair the issue. I know who to call if I need help again!

  • Jacqueline Vogeley

    2 weeks ago

    Great experience! Open, honest and efficient 🙌🏽 Job well done

Heat Pumps & Mini-Splits FAQs

Do heat pumps really work in a Maine winter?

Yes. The cold-climate units we install are rated to heat at -13°F and keep running below that with reduced output. Sized from a real load calculation and mounted above the snow line, they carry most Portland-area homes through January. Many owners keep a boiler or furnace as backup for the coldest nights.

What does a heat pump cost installed in Southern Maine?

A single-zone ductless system typically runs $4,000–$6,000 installed. Multi-zone and ducted whole-home systems run higher depending on the number of zones, line-set length, and whether your electrical panel needs more capacity. You get a firm written price before any work starts.

Which Efficiency Maine rebates apply to a heat pump?

Efficiency Maine pays rebates on qualifying cold-climate heat pumps, with larger amounts for income-eligible households, and federal tax credits may stack on top. Aces Highlands is a Registered Residential Vendor, so our installations qualify and we hand you the paperwork.

Will my electrical panel handle a heat pump?

Usually yes on a 200-amp service. Many older Portland homes are still on 100 amps and need a panel upgrade first. We are licensed electricians as well, so the panel work happens in the same project — one crew, one permit, one bill.

How often does a heat pump need service?

Once a year professionally, plus washing the indoor filters monthly during heavy use. Annual service cleans the coils, checks refrigerant charge and drainage, and catches worn parts before a mid-winter failure. Salt air near the coast makes yearly coil cleaning more important, not less.

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