Home Emergency? We Respond Fast.
No heat, a burst pipe, or an electrical hazard cannot wait. Aces Highlands answers the phone — including after hours — and gets to Greater Portland and Southern Maine homeowners as quickly as we can.
CALL (207) 670-8616What Kind of Emergency?
Whatever has gone wrong, call us first. Here is the help we provide for the most common home emergencies.
Emergency Heating Repair
When your heat goes out in the middle of a Maine cold snap, every hour counts.
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Emergency Plumber
A burst pipe or major leak can flood a room in minutes.
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Emergency Electrician
Electrical emergencies are safety emergencies.
Get Help NowWhat Actually Counts as a Home Emergency
Not every problem needs a middle-of-the-night call, and not every problem can wait for a normal appointment. Here's how to tell the difference across heating, plumbing, and electrical — the three trades Aces Highlands covers under one roof, 24 hours a day, seven days a week.
Heating: The Clock Starts the Moment It Stops
A heating failure in a Maine winter isn't just uncomfortable — it's a countdown. Interior pipes can start approaching freezing within hours once a home's furnace, boiler, or heat pump stops running, especially on an exterior wall or in an unheated basement. No heat, on any system, at any hour, is treated as an emergency here.

Plumbing: Active Water Beats Everything Else
A slow drain can wait until morning. Water actively spraying, pooling, or running where it shouldn't cannot — every additional hour is measured in drywall, flooring, and mold remediation, not just gallons. A burst pipe, a failed water heater flooding a mechanical room, or a sewer backup into the house all go to the front of the line.

Electrical: When to Stop and Call Immediately
Most electrical issues can be scheduled. A few can't: a burning smell anywhere near an outlet, switch, or panel; a breaker that won't reset after tripping once; sparks; or a panel that's warm to the touch. These are early fire-warning signs, not inconveniences, and they're worth calling about even at 2 a.m.

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