
Heat Pump Repair in Windham, Maine
Accurate Diagnostics · Common Parts In Stock · All Brands Serviced
- Google reviews
- Licensed & insured
- Since 2019
Efficiency Maine Registered Vendor- 100% Satisfaction Guarantee
Current offers & financing
See all coupons →Financing available
Finance up to 100% of your project with low monthly payments through our lending partners. Quick approval, no prepayment penalty.
Heat Pump Repair for Windham Homeowners

Aces Highlands handles heat pump repair for homeowners throughout Windham. We work out of 508 Riverside St Unit 1 in Portland, a short drive into Cumberland County, so response times stay quick and every job benefits from knowing the local housing stock and code requirements.
When your heat pump stops working or is not performing like it should, Aces Highlands provides fast, accurate diagnostics and honest repairs. We fix the actual problem — not just the symptoms.
Heat pump issues can range from simple fixes like a dirty filter or tripped breaker to more complex problems like refrigerant leaks, compressor failures, or control board malfunctions. Our technicians diagnose accurately the first time so you get the right repair without paying for unnecessary parts.
We service all major heat pump brands including GE, Hitachi, Mitsubishi, Daikin, Fujitsu, and LG. We carry common replacement parts to complete most repairs in a single visit. Regular heat pump maintenance can help prevent many common repair issues before they start.
If your heat pump is beyond repair or the cost of fixing it does not make sense, we will tell you honestly and help you evaluate replacement options.
Why Windham Calls Aces Highlands
- Close enough to Windham for a fast response, local enough to know the town
- We tell you what is actually wrong and what it costs, plainly, every time
- Scheduling that moves quickly, because a home without heat or water cannot wait
- Properly licensed and covered by insurance; Google reviewers back up the work
Windham Homes and What They Need
Windham is the largest town of these five, with about 19,000 residents, and its housing reflects decades of steady growth. Census estimates put the median home at 1985; about 42 percent of homes predate 1980 and about 12 percent predate 1940, much of it in the old villages of South Windham, Windham Center and Windham Hill, while about 12 percent have been built since 2010. Roughly one in eleven housing units is held for seasonal or occasional use, clustered on the shores of Sebago Lake, Little Sebago Lake and Highland Lake, and the town's own planning documents note that many former camps are now year-round homes reached by old gravel roads. Those conversions are where the problems concentrate: uninsulated crawlspaces, supply lines run for summer use, undersized wiring and heat added room by room. Ductless mini-splits suit converted camps because they need no ductwork.
Heating and Cooling in Windham
Windham relies heavily on delivered fuel. Census estimates show fuel oil or kerosene in about 58 percent of occupied homes and bottled propane in about 21 percent, with electricity at about 10 percent and wood at about 5 percent. Maine Natural Gas is authorized to serve Windham, but utility gas reaches only about 4 percent of homes, mostly near its lines, so most households are buying oil or propane by the delivery. Being inland and away from the ocean's moderating effect, Windham sees colder winter nights than coastal Falmouth or Cape Elizabeth, and exposed lakefront homes take the wind off open water. That is a strong case for cold-climate heat pumps rated for sustained output well below zero, with the existing boiler or furnace kept for the coldest stretches; the same units cover summer cooling in homes that never had central air.

Getting to Know Windham
Windham was settled as New Marblehead — granted in 1734 to families from Marblehead, Massachusetts — and incorporated under its current name in 1762. The town sits beside Sebago Lake, the deepest lake in New England at 316 feet, which supplies drinking water to the Greater Portland region — roughly one in five Mainers.
Windham is one of the fastest-growing corners of the Lakes Region, and its mix of new construction and older lake-area homes keeps our installers busy with everything from full heat pump systems to seasonal camp conversions.
Local & Independent — Not a Franchise
There is no franchise behind Aces Highlands — just a Portland-based crew that works Windham under its own name. Our techs are paid to do the job right, not to upsell — no commission structure pushes them toward extra work. We do the work you called us for, do it right, and earn the next call. That is the whole business model.
How a Heat Pump Works
- Outdoor unit — fan and compressor extract heat from outside air
- Reversing valve — switches the system between heating and cooling
- Line set — carries hot, high-pressure refrigerant indoors
- Indoor coil — releases heat into the airstream
- Warm air — the blower delivers it to the room
Homeowner Guide
Common Heat Pump Failures and What They Usually Mean
Heat pump problems tend to fall into a short list of patterns. Knowing which one you're seeing helps set expectations before the technician even arrives.
Read the Full GuideMore Heat Pumps & Mini-Splits
Heat Pump Repair is part of our full heat pumps & mini-splits lineup. Explore the details or browse everything we offer in Windham.
Heat Pump Repair DetailsAll Services in WindhamService Info
Codes & Permits for Heat Pump Repair in Windham
In Windham, plumbing permits come from the Local Plumbing Inspector at the Windham Code Enforcement Department (8 School Road, Windham, ME 04062, 207-894-5960 ext. 1). With 18,434 residents, Windham is required to enforce the Maine Uniform Building and Energy Code (MUBEC). Windham sits beside Sebago Lake and is drained by the Pleasant and Presumpscot Rivers, putting many shoreline properties under shoreland zoning considerations (Wikipedia: Windham, Maine).
- Anyone who connects or disconnects gauges or adds/removes refrigerant on a heat pump or air conditioner must hold EPA Section 608 technician certification; the credential does not expire once earned. epa.gov
- The electrical circuit that feeds a new heat pump or AC condenser needs an electrical permit, issued by the Electricians' Examining Board or the town's own electrical inspector, before the wiring is installed or altered. maine.gov
- Efficiency Maine offers rebates of up to $9,000 on qualifying heat pumps, but the equipment must be installed by an Efficiency Maine Residential Registered Vendor for the homeowner to receive the rebate. efficiencymaine.com
How Aces Highlands Handles Heat Pump Repair in Windham
- With heating oil the leading fuel in Windham (about 58% of homes), most heat pump repair jobs here are an add-on to an existing system rather than a full replacement — we walk you through both paths.
- We pull the electrical permit for the new circuit before touching the outdoor unit, and refrigerant handling stays inside EPA Section 608 the whole job.
- Efficiency Maine rebates only pay out when a Residential Registered Vendor did the install, so we confirm eligibility with you up front — you can check any installer's registration yourself before signing anything.
A road in Windham Center, near the town's municipal offices.
Street View © Google
Why homeowners choose Aces Highlands
We show up when we say
We show up on time, as promised, and complete the work with clean professionalism.
Pricing upfront, before work starts
Honest diagnostics and a clear price before any work begins — no surprises on the invoice.
Done right the first time
HVAC, plumbing and electrical done right the first time — backed by our workmanship guarantee and 100% satisfaction guarantee.
Locally owned in Portland, Maine · Serving Greater Portland and Southern Maine since 2019
What HVAC customers say
John Walton
5 months ago
I've had three HVAC issues over the past two years. Each time I call, Elija or the office picks up the phone, and my problem is fixed in 24 hrs. Their solutions always feel correct and honest. I cannot recommend them more.
Adam Ayan
10 months ago
Elijah and Highlands Heating & AC were super helpful! Boiler failed over the weekend and Elijah was very responsive and helpful, getting us up and running right away. I would recommend him at HH&AC highly!
Justin Funk
a year ago
We highly recommend Highlands Heating & AC. They are extremely responsive, knowledgeable and do great work. Our boiler stopped working and Elijah was quick to respond after hours on a Friday. He installed a new boiler and heat pump hot water heater.
Tom
14 Aug 2024
He was very friendly. He gave me an honest explanation on why I shouldn't recharge my A/C unit and what he suggested made much more sense. He really took care of everything. He is very professional, always called me with updates. 5 stars is not enough — I give this company 10 stars.
Nichole A
a year ago
Highly recommend! Cannot thank them enough for fixing my water heater. Elijah is very reliable and communicative. No hassle, no phone tag, transparent with cost and quick to repair the issue. I know who to call if I need help again!
Jacqueline Vogeley
2 weeks ago
Great experience! Open, honest and efficient 🙌🏽 Job well done
Heat Pump Repair FAQs
Why is my heat pump covered in ice?
Light frost on the outdoor coil is normal — the unit runs periodic defrost cycles to clear it. Solid ice that never clears is not normal, and usually points to a failed defrost sensor or board, low refrigerant, or blocked airflow. Shut the unit off and have it diagnosed before the ice damages the fan or coil.
Why is my heat pump blowing cold air in heat mode?
Check the remote is actually in heat mode and the filters are clean first. If those are fine, the usual causes are low refrigerant from a leak, a failing reversing valve, or a compressor issue — all of which need a technician with gauges to confirm.
How much does heat pump repair cost?
Simple fixes like condensate clogs, sensors, or capacitors are commonly a few hundred dollars. Board replacements and refrigerant leak repairs cost more, and we always quote before we repair, so you can decide with the real number in front of you.
Do you service heat pumps you did not install?
Yes. We repair all major brands — GE, Hitachi, Mitsubishi, Daikin, Fujitsu, LG and others — regardless of who installed the system.
Is it worth repairing a 10-year-old heat pump?
Often yes, if the repair is minor and the system was installed well. Past 12–15 years or facing a compressor or major refrigerant repair, replacement usually makes more financial sense — especially with Efficiency Maine rebates lowering the cost of a new system. We give you both numbers and let you choose.
More Services in Windham
Aces Highlands handles HVAC, plumbing, and electrical for Windham homeowners. Here is more of what we do nearby.
Heat Pump Maintenance in Windham
Heat Pump Maintenance in WindhamDuctless Mini-Splits in Windham
Ductless Mini-Splits in WindhamAC Installation in Windham
AC Installation in WindhamAC Repair in Windham
AC Repair in WindhamBoiler Installation in Windham
Boiler Installation in WindhamBoiler Repair in Windham
Boiler Repair in WindhamNeed Heat Pump Repair in Windham?
Call our Windham team or get a free quote. We will get you scheduled and take care of it right the first time.
More Ways We Can Help
Google ReviewsServices
39Explore the rest of what we do, from…
Service Areas
48We proudly serve communities throughout Southern Maine, including…
Guides & Tips
8Learn more in our blog, with articles such as…
Company
8A few more places to begin include…
Get a Quote in Windham
Request Service
Fill out the form below to request an estimate or schedule service.
“*” indicates required fields
Need it today?Call (207) 670-8616














