WATER HEATER SERVICES
Water Heater Repair in Augusta, Maine
Augusta, Kennebec County
Tank & Tankless Service · Fast Diagnostics · All Fuel Types
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- Licensed & insured
- Since 2019
Efficiency Maine Registered Vendor- 100% Satisfaction Guarantee
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Water Heater Repair for Augusta Homeowners
Tank & Tankless Service
Fast Diagnostics
All Fuel Types
Augusta sits in Kennebec County, part of the territory Aces Highlands covers out of 508 Riverside St Unit 1 in Portland every week — so a call for water heater repair gets a technician who already knows the local housing and codes, not a first-timer.
No hot water is never convenient. Aces Highlands diagnoses and repairs water heater issues quickly and accurately — getting your hot water back on as fast as possible.
Common water heater problems include no hot water, inconsistent temperatures, strange noises, leaking, pilot light issues, and error codes on tankless units. Our technicians can quickly identify the problem and recommend the most cost-effective solution. If your water heater is leaking, our leak repair specialists can address any water damage at the same time.
We repair both tank and tankless water heaters from all major manufacturers. Common repairs include thermocouple replacement, heating element replacement, thermostat repair, anode rod replacement, and descaling for tankless units.
If your water heater is leaking from the tank or the cost of repair exceeds half the price of replacement, we will be honest about recommending a new unit — whether that is a traditional tank or a tankless system. We help you weigh the options without pressure.
Why Augusta Calls Aces Highlands
- A Kennebec County crew that already knows Augusta's streets and housing stock
- We tell you what is actually wrong and what it costs, plainly, every time
- Booking stays quick because we do not overbook the schedule
- Fully licensed, fully insured; Google reviewers back up the work
Augusta Homes and What They Need
Census estimates put Augusta's median home at 1965, with close to 29 percent of the city's housing built before 1940 and nearly 45 percent before 1960. As the state capital, Augusta's stock runs from 19th-century construction near downtown and the Kennebec River to mid-century development further from the center, which means the oldest wiring and piping tends to cluster in the historic core. A rewiring project near downtown Augusta usually starts with figuring out what is actually behind the plaster before any quote gets written.
Water Supply and Drains in Augusta
Water and sewer in Augusta both come from the Greater Augusta Utility District, which draws groundwater from wells on the Kennebec's west side and treats wastewater at its Williams Street plant. Downtown sits at the head of tide on the river and has a real flood history, including the 1987 "Great Flood," and Bond Brook and Woromontogus Stream drain parts of the city that fall outside the district's service area entirely. On homes near those smaller waterways, a sewer line inspection is worth doing before assuming a clog is the only problem.
Getting to Know Augusta
Augusta has been Maine's seat of government since 1827, when lawmakers picked it over Portland, Brunswick and Hallowell; the State House architect Charles Bulfinch designed for the new capital opened in 1832 and still anchors the city today. Long before that, Fort Western went up on the Kennebec in 1754, and Benedict Arnold staged his ill-fated 1775 march on Quebec from its riverbank.
The city actually started life under a different name -- it incorporated as Harrington in February 1797, then renamed itself Augusta before the year was out. That is the kind of civic history that comes with being a state capital, and it is part of why so much of the historic core near the river still stands, complete with the wiring and plumbing generations of it have accumulated.
Local & Independent — Not a Franchise
Aces Highlands answers to Augusta homeowners directly, not a franchise office somewhere else in the country. Nobody on our crew works on commission, so there is no incentive to sell you more than the job needs. Earning the next call, not hitting a sales target, is the entire business plan.
How a Tank Water Heater Works
- Cold inlet — the dip tube carries it to the tank bottom
- Burner — heats water at the bottom of the tank
- Anode rod — sacrificial rod that fights corrosion
- T&P valve — releases pressure if it builds too high
- Hot outlet — draws the hottest water from the top
Homeowner Guide
No Hot Water? Here's What We Check, in Order
"No hot water" and "not enough hot water" point at different problems, and knowing which one you have helps narrow it down before we even arrive.
Read the Full GuideMore Water Heaters
Water Heater Repair is part of our full water heaters lineup. Explore the details or browse everything we offer in Augusta.
Water Heater Repair DetailsAll Services in AugustaService Info
Codes & Permits for Water Heater Repair in Augusta
In Augusta, plumbing permits come from the Local Plumbing Inspector at the City of Augusta Bureau of Code Enforcement (16 Cony Street, Augusta, ME 04330, (207) 626-2365). With 18,899 residents, Augusta is required to enforce the Maine Uniform Building and Energy Code (MUBEC). Downtown Augusta sits at the head of tide on the Kennebec River and is vulnerable to spring flooding; the 1987 Maine 'Great Flood' affected the city.
- Maine's 2021 energy code (IECC, part of MUBEC) requires insulation with an R-value of at least R-3 on 3/4-inch and larger hot-water piping inside conditioned space, and on recirculation piping, piping outside conditioned space, and buried piping. maine.gov
- A propane or natural gas-fired water heater installation or connection requires a Maine Fuel Board Propane and Natural Gas Technician license. mainelegislature.org
- Maine's adopted plumbing code (2021 Uniform Plumbing Code) requires every water heater's potable-water connections and temperature/pressure relief valve to meet UPC installation requirements, including a proper gravity discharge line. up.codes
- Every Maine municipality must annually appoint at least one Local Plumbing Inspector (LPI), who does not have to live in that town, to issue plumbing permits and enforce the state's plumbing rules and Subsurface Wastewater Disposal (septic) rules locally. mainelegislature.org
How Aces Highlands Handles Water Heater Repair in Augusta
- Greater Augusta Utility District covers most of Augusta (groundwater wells on the west side of the Kennebec River) — homes still on a private well get the well and pressure tank looked at as part of the same visit.
- Summit Natural Gas of Maine reaches parts of Augusta, so a gas water heater is an option on those streets; propane, electric and heat-pump models work anywhere in town.
- We permit the replacement at the City of Augusta Bureau of Code Enforcement, route the T&P relief valve to a code-compliant discharge, and handle gas hookups under our Fuel Board license.
A Kennebec River bridge in downtown Augusta, near the historic Old Fort Western site.
Street View © Google
Why homeowners choose Aces Highlands
We show up when we say
We show up on time, as promised, and complete the work with clean professionalism.
Pricing upfront, before work starts
Honest diagnostics and a clear price before any work begins — no surprises on the invoice.
Done right the first time
HVAC, plumbing and electrical done right the first time — backed by our workmanship guarantee and 100% satisfaction guarantee.
Locally owned in Portland, Maine · Serving Greater Portland and Southern Maine since 2019
Google reviews
What Water Heaters customers say
Nichole A
a year ago
Highly recommend! Cannot thank them enough for fixing my water heater. Elijah is very reliable and communicative. No hassle, no phone tag, transparent with cost and quick to repair the issue. I know who to call if I need help again!
Ruth Kirkwood
3 months ago
This company is excellent. They quickly and efficiently repaired the kitchen faucet that was loose.
Malina Foss
3 months ago
I can not recommend Sam and his team enough!! In a world of slow response times and cut corners they went above and beyond in every area, installing a new electrical panel for me. Their attention to detail and love of their craft truly sets them apart from the rest!
Steve Robertson
3 months ago
Where to begin? These guys hooked up a sauna for me and did an amazing job, it was not a small job. Projects big or small, these guys are my go to. Responsive, reasonably priced, and professional. In a world where it is tough to get good service, I'm thrilled to have these guys in my phone.
Ryan Eling
3 months ago
This team was called in by my property management company for where I rent. Elijah and his team were professional, clear speaking. Good communicators gave me the real deal. Didn't give any runaround. I trust them and want to use them for my own projects.
Christian van Loenen
4 months ago
Beyond impressed with Elijah and his team. Professional, communicative, and do great work. HIGHLY recommend. Thank you, Elijah!
Water Heater Repair FAQs
Why do I suddenly have no hot water?
On electric units it is most often a tripped breaker, failed heating element, or the high-limit switch; on gas units, a pilot or ignition problem or a failed thermocouple; on tankless units, an error code from scale buildup or a flow sensor. Most of these are quick, affordable repairs.
My water heater is leaking — can it be fixed?
It depends where the water is coming from. Leaks at valves, fittings, or element gaskets are usually repairable. Water seeping from the tank body itself means the inner tank has corroded through, and replacement is the only fix. We will show you exactly which one you have.
Why does my pilot light keep going out?
The most common cause is a worn thermocouple — the safety sensor that holds the gas valve open — which is an inexpensive replacement. Draft problems, a dirty pilot orifice, or a failing gas control valve can also be responsible. It is a fast diagnosis for our technicians.
Why is my hot water rusty or smelly?
Rusty hot water usually means the anode rod is spent and the tank has begun corroding inside; a rotten-egg smell is typically bacteria reacting with the anode rod. An anode replacement and flush often solves it — but rust from an older tank can signal it is nearing the end.
Do you service tankless water heaters too?
Yes — we diagnose error codes, descale heat exchangers, replace flow sensors and igniters, and service all major tankless brands, whether or not we installed the unit.
More Services in Augusta
Aces Highlands handles HVAC, plumbing, and electrical for Augusta homeowners. Here is more of what we do nearby.
Panel Upgrades in Augusta
Panel Upgrades in AugustaWiring & Rewiring in Augusta
Wiring & Rewiring in AugustaOutlet & Switch Installation in Augusta
Outlet & Switch Installation in AugustaLighting Installation in Augusta
Lighting Installation in AugustaEV Charger Installation in Augusta
EV Charger Installation in AugustaGenerator Installation in Augusta
Generator Installation in AugustaNeed Water Heater Repair in Augusta?
Call our Augusta team or get a free quote. We will get you scheduled and take care of it right the first time.
More Ways We Can Help
Google ReviewsServices
39Our team also covers related services across Greater Portland, such as…
All ServicesHeat Pumps & Mini-SplitsHVAC ServicesBoilers & Hydronic HeatingFurnace Repair & InstallationResidential PlumbingWater HeatersElectrical ServicesHeat Pump InstallationHeat Pump RepairHeat Pump MaintenanceDuctless Mini-SplitsAC InstallationAC RepairBoiler InstallationBoiler RepairBoiler MaintenanceRadiant Floor HeatingFurnace InstallationFurnace RepairFurnace MaintenanceLeak Detection & RepairFixture InstallationDrain CleaningSewer Line Repair & ReplacementTank Water HeatersTankless Water HeatersWater Heater RepairPanel UpgradesWiring & RewiringOutlet & Switch InstallationLighting InstallationEV Charger InstallationGenerator InstallationElectrical Repair & TroubleshootingEmergency ServicesEmergency Heating RepairEmergency PlumberEmergency Electrician
Service Areas
48You will find our trucks in communities including…
Portland, MaineSouth Portland, MaineScarborough, MaineWestbrook, MaineGorham, MaineFalmouth, MaineCape Elizabeth, MaineCumberland, MaineWindham, MaineStandish, MaineGray, MaineNew Gloucester, MaineRaymond, MaineNorth Yarmouth, MaineYarmouth, MaineFreeport, MainePownal, MaineBridgton, MaineBrunswick, MaineHarpswell, MaineAugusta, MaineWinthrop, MaineGardiner, MaineHallowell, MaineTopsham, MaineBath, MaineLewiston, MaineAuburn, MaineLisbon, MainePoland, MaineTurner, MaineSabattus, MaineBiddeford, MaineSaco, MaineOld Orchard Beach, MaineKennebunk, MaineKennebunkport, MaineWells, MaineKittery, MaineYork, MaineBuxton, MaineWaterboro, MaineBerwick, MaineSouth Berwick, MaineEliot, MaineNorth Berwick, MaineLebanon, MaineSanford, Maine
Guides & Tips
8We share practical advice on our blog, including…
HVAC & Plumbing BlogWhat to Do When Your Heat Goes Out in WinterWhy Your Heat Pump Is Freezing Up — and How to Fix ItTankless vs. Tank Water Heater: Which Is Best for Your Maine Home?How Much Does a Heat Pump Cost in Maine? (Plus Efficiency Maine Rebates)Heat Pump vs. Furnace: Which Is Right for Your Maine Home?5 Signs Your Boiler Needs ReplacementSigns Your Electrical Panel Needs an Upgrade
Company
8Learn more about how we work, starting with…
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