WATER HEATER SERVICES
Water Heater Repair in Auburn, Maine
Auburn, Androscoggin County
Tank & Tankless Service · Fast Diagnostics · All Fuel Types
- Google reviews
- Licensed & insured
- Since 2019
Efficiency Maine Registered Vendor- 100% Satisfaction Guarantee
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Water Heater Repair for Auburn Homeowners
Tank & Tankless Service
Fast Diagnostics
All Fuel Types
Need water heater repair in Auburn? Aces Highlands runs out of 508 Riverside St Unit 1 in Portland and covers Androscoggin County routinely, which means a technician who already understands the area's homes and permit process shows up, not a stranger learning it on the job.
No hot water is never convenient. Aces Highlands diagnoses and repairs water heater issues quickly and accurately — getting your hot water back on as fast as possible.
Common water heater problems include no hot water, inconsistent temperatures, strange noises, leaking, pilot light issues, and error codes on tankless units. Our technicians can quickly identify the problem and recommend the most cost-effective solution. If your water heater is leaking, our leak repair specialists can address any water damage at the same time.
We repair both tank and tankless water heaters from all major manufacturers. Common repairs include thermocouple replacement, heating element replacement, thermostat repair, anode rod replacement, and descaling for tankless units.
If your water heater is leaking from the tank or the cost of repair exceeds half the price of replacement, we will be honest about recommending a new unit — whether that is a traditional tank or a tankless system. We help you weigh the options without pressure.
Why Auburn Calls Aces Highlands
- A Androscoggin County crew that already knows Auburn's streets and housing stock
- Diagnostics come first, upsells do not — the invoice matches the quote
- Most requests land a visit within days, not the following month
- Properly licensed and covered by insurance — neighbors in Auburn leave us reviews on Google
Auburn Homes and What They Need
Auburn's median home was built in 1954, with 38 percent of housing dating before 1940 and 57 percent before 1960 -- slightly older on average than Lewiston's stock, concentrated in the shoe- and mill-era neighborhoods that grew up after the city's 1848 rail connection went in. That vintage of housing is exactly where rewiring work tends to turn up knob-and-tube remnants and undersized panels.
Water Supply and Drains in Auburn
The Auburn Water District draws from Lake Auburn and supplies both Auburn and Lewiston, with the city coordinating on development near the source through the Lake Auburn Watershed Commission. Wastewater goes to the same joint Lewiston-Auburn regional treatment authority that handles Lewiston's flow. On older Auburn properties, that shared infrastructure is worth knowing before a sewer line repair traces back to the main.
Getting to Know Auburn
Auburn once had one of the largest shoe industries in the country -- by 1917 the city's factories were turning out roughly 75 percent of the world's supply of white canvas shoes, before the industry faded after World War II. That manufacturing boom is a big part of why Auburn's older neighborhoods look the way they do today.
Auburn sits across the Androscoggin River from Lewiston, and the two cities share more than a border: they draw water together through the Auburn Water District, and the Little Androscoggin River cuts through Auburn as well. Auburn also runs its own municipal Electrical Department, which both maintains the city's traffic signals and streetlights and handles the city's electrical code inspections.
Local & Independent — Not a Franchise
Aces Highlands answers to Auburn homeowners directly, not a franchise office somewhere else in the country. Technicians are not on commission, so the recommendation you get is the one your house actually needs. We do the work you called us for, do it right, and earn the next call. That is the whole business model.
How a Tank Water Heater Works
- Cold inlet — the dip tube carries it to the tank bottom
- Burner — heats water at the bottom of the tank
- Anode rod — sacrificial rod that fights corrosion
- T&P valve — releases pressure if it builds too high
- Hot outlet — draws the hottest water from the top
Homeowner Guide
No Hot Water? Here's What We Check, in Order
"No hot water" and "not enough hot water" point at different problems, and knowing which one you have helps narrow it down before we even arrive.
Read the Full GuideMore Water Heaters
Water Heater Repair is part of our full water heaters lineup. Explore the details or browse everything we offer in Auburn.
Water Heater Repair DetailsAll Services in AuburnService Info
Codes & Permits for Water Heater Repair in Auburn
In Auburn, plumbing permits come from the Local Plumbing Inspector at the Planning, Permitting & Code, City of Auburn (60 Court Street, Auburn, ME 04210 (Auburn City Hall), (207) 333-6600). With 24,061 residents, Auburn is required to enforce the Maine Uniform Building and Energy Code (MUBEC). Auburn's water utility (Auburn Water District, drawing on Lake Auburn) supplies both Auburn and Lewiston, and the city coordinates with the Lake Auburn Watershed Commission on development near the source lake.
- A propane or natural gas-fired water heater installation or connection requires a Maine Fuel Board Propane and Natural Gas Technician license. mainelegislature.org
- Maine's adopted plumbing code (2021 Uniform Plumbing Code) requires every water heater's potable-water connections and temperature/pressure relief valve to meet UPC installation requirements, including a proper gravity discharge line. up.codes
- Replacing or installing a water heater is plumbing work that falls under the town's Local Plumbing Inspector permitting and inspection process. mainelegislature.org
- Every Maine municipality must annually appoint at least one Local Plumbing Inspector (LPI), who does not have to live in that town, to issue plumbing permits and enforce the state's plumbing rules and Subsurface Wastewater Disposal (septic) rules locally. mainelegislature.org
How Aces Highlands Handles Water Heater Repair in Auburn
- Auburn Water District (jointly serves Auburn and Lewiston) covers most of Auburn (Lake Auburn) — homes still on a private well get the well and pressure tank looked at as part of the same visit.
- The swap is permitted through the Planning, Permitting & Code, City of Auburn, the relief valve gets a proper gravity discharge line, and any gas connection is made under our Maine Fuel Board license.
The municipal government building for the city of Auburn, on Court Street near the Androscoggin River.
Street View © Google
Why homeowners choose Aces Highlands
We show up when we say
We show up on time, as promised, and complete the work with clean professionalism.
Pricing upfront, before work starts
Honest diagnostics and a clear price before any work begins — no surprises on the invoice.
Done right the first time
HVAC, plumbing and electrical done right the first time — backed by our workmanship guarantee and 100% satisfaction guarantee.
Locally owned in Portland, Maine · Serving Greater Portland and Southern Maine since 2019
Google reviews
What Water Heaters customers say
Nichole A
a year ago
Highly recommend! Cannot thank them enough for fixing my water heater. Elijah is very reliable and communicative. No hassle, no phone tag, transparent with cost and quick to repair the issue. I know who to call if I need help again!
Ruth Kirkwood
3 months ago
This company is excellent. They quickly and efficiently repaired the kitchen faucet that was loose.
Tom
14 Aug 2024
He was very friendly. He gave me an honest explanation on why I shouldn't recharge my A/C unit and what he suggested made much more sense. He really took care of everything. He is very professional, always called me with updates. 5 stars is not enough — I give this company 10 stars.
Jacqueline Vogeley
2 weeks ago
Great experience! Open, honest and efficient 🙌🏽 Job well done
Susan Donegan
3 months ago
We have called Samuel for our electrical needs over the last few years and have always been impressed with professional and courteous attitude — installing extra outlets, installing new lights and ceiling fans, our whole house generator, charger for the electric car, even the hot tub!!! His price was fair, and never disappointed when work was completed.
Amanda R
2 months ago
I've had an excellent experience working with them for both electrical and HVAC work as I remodel my 1785 home. I highly recommend them.
Water Heater Repair FAQs
Why do I suddenly have no hot water?
On electric units it is most often a tripped breaker, failed heating element, or the high-limit switch; on gas units, a pilot or ignition problem or a failed thermocouple; on tankless units, an error code from scale buildup or a flow sensor. Most of these are quick, affordable repairs.
My water heater is leaking — can it be fixed?
It depends where the water is coming from. Leaks at valves, fittings, or element gaskets are usually repairable. Water seeping from the tank body itself means the inner tank has corroded through, and replacement is the only fix. We will show you exactly which one you have.
Why does my pilot light keep going out?
The most common cause is a worn thermocouple — the safety sensor that holds the gas valve open — which is an inexpensive replacement. Draft problems, a dirty pilot orifice, or a failing gas control valve can also be responsible. It is a fast diagnosis for our technicians.
Why is my hot water rusty or smelly?
Rusty hot water usually means the anode rod is spent and the tank has begun corroding inside; a rotten-egg smell is typically bacteria reacting with the anode rod. An anode replacement and flush often solves it — but rust from an older tank can signal it is nearing the end.
Do you service tankless water heaters too?
Yes — we diagnose error codes, descale heat exchangers, replace flow sensors and igniters, and service all major tankless brands, whether or not we installed the unit.
More Services in Auburn
Aces Highlands handles HVAC, plumbing, and electrical for Auburn homeowners. Here is more of what we do nearby.
Panel Upgrades in Auburn
Panel Upgrades in AuburnWiring & Rewiring in Auburn
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Outlet & Switch Installation in AuburnLighting Installation in Auburn
Lighting Installation in AuburnEV Charger Installation in Auburn
EV Charger Installation in AuburnGenerator Installation in Auburn
Generator Installation in AuburnNeed Water Heater Repair in Auburn?
Call our Auburn team or get a free quote. We will get you scheduled and take care of it right the first time.
More Ways We Can Help
Google ReviewsServices
39Our team also covers related services across Greater Portland, such as…
All ServicesHeat Pumps & Mini-SplitsHVAC ServicesBoilers & Hydronic HeatingFurnace Repair & InstallationResidential PlumbingWater HeatersElectrical ServicesHeat Pump InstallationHeat Pump RepairHeat Pump MaintenanceDuctless Mini-SplitsAC InstallationAC RepairBoiler InstallationBoiler RepairBoiler MaintenanceRadiant Floor HeatingFurnace InstallationFurnace RepairFurnace MaintenanceLeak Detection & RepairFixture InstallationDrain CleaningSewer Line Repair & ReplacementTank Water HeatersTankless Water HeatersWater Heater RepairPanel UpgradesWiring & RewiringOutlet & Switch InstallationLighting InstallationEV Charger InstallationGenerator InstallationElectrical Repair & TroubleshootingEmergency ServicesEmergency Heating RepairEmergency PlumberEmergency Electrician
Service Areas
48You will find our trucks in communities including…
Portland, MaineSouth Portland, MaineScarborough, MaineWestbrook, MaineGorham, MaineFalmouth, MaineCape Elizabeth, MaineCumberland, MaineWindham, MaineStandish, MaineGray, MaineNew Gloucester, MaineRaymond, MaineNorth Yarmouth, MaineYarmouth, MaineFreeport, MainePownal, MaineBridgton, MaineBrunswick, MaineHarpswell, MaineAugusta, MaineWinthrop, MaineGardiner, MaineHallowell, MaineTopsham, MaineBath, MaineLewiston, MaineAuburn, MaineLisbon, MainePoland, MaineTurner, MaineSabattus, MaineBiddeford, MaineSaco, MaineOld Orchard Beach, MaineKennebunk, MaineKennebunkport, MaineWells, MaineKittery, MaineYork, MaineBuxton, MaineWaterboro, MaineBerwick, MaineSouth Berwick, MaineEliot, MaineNorth Berwick, MaineLebanon, MaineSanford, Maine
Guides & Tips
8We share practical advice on our blog, including…
HVAC & Plumbing BlogWhat to Do When Your Heat Goes Out in WinterWhy Your Heat Pump Is Freezing Up — and How to Fix ItTankless vs. Tank Water Heater: Which Is Best for Your Maine Home?How Much Does a Heat Pump Cost in Maine? (Plus Efficiency Maine Rebates)Heat Pump vs. Furnace: Which Is Right for Your Maine Home?5 Signs Your Boiler Needs ReplacementSigns Your Electrical Panel Needs an Upgrade
Company
8Learn more about how we work, starting with…
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