
Heat Pump Repair in Kittery, Maine
Accurate Diagnostics · Common Parts In Stock · All Brands Serviced
- Google reviews
- Licensed & insured
- Since 2019
Efficiency Maine Registered Vendor- 100% Satisfaction Guarantee
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Heat Pump Repair for Kittery Homeowners

Aces Highlands handles heat pump repair for homeowners throughout Kittery. We work out of 508 Riverside St Unit 1 in Portland, a short drive into York County, so response times stay quick and every job benefits from knowing the local housing stock and code requirements.
When your heat pump stops working or is not performing like it should, Aces Highlands provides fast, accurate diagnostics and honest repairs. We fix the actual problem — not just the symptoms.
Heat pump issues can range from simple fixes like a dirty filter or tripped breaker to more complex problems like refrigerant leaks, compressor failures, or control board malfunctions. Our technicians diagnose accurately the first time so you get the right repair without paying for unnecessary parts.
We service all major heat pump brands including GE, Hitachi, Mitsubishi, Daikin, Fujitsu, and LG. We carry common replacement parts to complete most repairs in a single visit. Regular heat pump maintenance can help prevent many common repair issues before they start.
If your heat pump is beyond repair or the cost of fixing it does not make sense, we will tell you honestly and help you evaluate replacement options.
Why Kittery Calls Aces Highlands
- Based just outside Kittery and out on York County calls every day
- Pricing you see up front and a diagnosis you can trust — never a sales pitch
- Most calls get on the schedule the same week you reach out
- Licensed and insured, with a track record of Google reviews from real jobs
Kittery Homes and What They Need
Kittery has the oldest housing stock of the York County coastal towns Aces serves, with a median build year of 1965 and about 25 percent of homes predating 1940 (46 percent predating 1960) -- fitting for a town that has been incorporated since 1647. On homes this old, a rewiring project often turns up several generations of electrical work layered on top of each other.
Heating and Cooling in Kittery
Fuel oil heats about 60 percent of Kittery households, the highest share of any York County town Aces studied, with bottled or tank propane at 18 percent and electricity at 13 percent; Unitil also supplies natural gas to parts of town. That heavy oil dependence makes Kittery a strong market for pairing existing systems with a heat pump.

Getting to Know Kittery
Kittery was incorporated in 1647, making it the oldest incorporated town in Maine, and sits as the state's southernmost town, across the Piscataqua River from Portsmouth, New Hampshire. The Portsmouth Naval Shipyard, established in 1800 on Kittery's Seavey's Island, was the U.S. Navy's very first federal navy yard.
During the Revolutionary War, some of the first vessels ever built for the U.S. Navy, including the USS Ranger under John Paul Jones, were constructed right on Kittery's Badger's Island -- a history that still shapes the town's identity along the water.
Local & Independent — Not a Franchise
Aces Highlands answers to Kittery homeowners directly, not a franchise office somewhere else in the country. Our techs are paid to do the job right, not to upsell — no commission structure pushes them toward extra work. Earning the next call, not hitting a sales target, is the entire business plan.
How a Heat Pump Works
- Outdoor unit — fan and compressor extract heat from outside air
- Reversing valve — switches the system between heating and cooling
- Line set — carries hot, high-pressure refrigerant indoors
- Indoor coil — releases heat into the airstream
- Warm air — the blower delivers it to the room
Homeowner Guide
Common Heat Pump Failures and What They Usually Mean
Heat pump problems tend to fall into a short list of patterns. Knowing which one you're seeing helps set expectations before the technician even arrives.
Read the Full GuideMore Heat Pumps & Mini-Splits
Heat Pump Repair is part of our full heat pumps & mini-splits lineup. Explore the details or browse everything we offer in Kittery.
Heat Pump Repair DetailsAll Services in KitteryService Info
Codes & Permits for Heat Pump Repair in Kittery
In Kittery, plumbing permits come from the Local Plumbing Inspector at the Kittery Code Enforcement Department (200 Rogers Road, Kittery, ME 03904, 207-475-1304). With 10,473 residents, Kittery is required to enforce the Maine Uniform Building and Energy Code (MUBEC). Kittery is a peninsula/estuary town bordered by the Piscataqua River, Spruce Creek, Spinney Creek and Chauncey Creek, with dedicated Shoreland Property Owner and Flood Hazard Permitting pages and adopted 2024 FEMA floodplain maps.
- Efficiency Maine offers rebates of up to $9,000 on qualifying heat pumps, but the equipment must be installed by an Efficiency Maine Residential Registered Vendor for the homeowner to receive the rebate. efficiencymaine.com
- Anyone who connects or disconnects gauges or adds/removes refrigerant on a heat pump or air conditioner must hold EPA Section 608 technician certification; the credential does not expire once earned. epa.gov
- The electrical circuit that feeds a new heat pump or AC condenser needs an electrical permit, issued by the Electricians' Examining Board or the town's own electrical inspector, before the wiring is installed or altered. maine.gov
How Aces Highlands Handles Heat Pump Repair in Kittery
- 60% of Kittery households still heat primarily with heating oil, so we size a heat pump repair around whatever is already running the house and tell you straight whether it is worth keeping as a cold-snap backup.
- The circuit feeding the outdoor unit is permitted first, and all refrigerant handling follows EPA Section 608 rules — no shortcuts on either.
- Efficiency Maine rebates only pay out when a Residential Registered Vendor did the install, so we confirm eligibility with you up front — you can check any installer's registration yourself before signing anything.
A well-known outdoor-outfitter store on U.S. Route 1, a longtime landmark for travelers entering Maine.
Street View © Google
Why homeowners choose Aces Highlands
We show up when we say
We show up on time, as promised, and complete the work with clean professionalism.
Pricing upfront, before work starts
Honest diagnostics and a clear price before any work begins — no surprises on the invoice.
Done right the first time
HVAC, plumbing and electrical done right the first time — backed by our workmanship guarantee and 100% satisfaction guarantee.
Locally owned in Portland, Maine · Serving Greater Portland and Southern Maine since 2019
What HVAC customers say
Justin Funk
a year ago
We highly recommend Highlands Heating & AC. They are extremely responsive, knowledgeable and do great work. Our boiler stopped working and Elijah was quick to respond after hours on a Friday. He installed a new boiler and heat pump hot water heater.
Tom
14 Aug 2024
He was very friendly. He gave me an honest explanation on why I shouldn't recharge my A/C unit and what he suggested made much more sense. He really took care of everything. He is very professional, always called me with updates. 5 stars is not enough — I give this company 10 stars.
John Walton
5 months ago
I've had three HVAC issues over the past two years. Each time I call, Elija or the office picks up the phone, and my problem is fixed in 24 hrs. Their solutions always feel correct and honest. I cannot recommend them more.
Adam Ayan
10 months ago
Elijah and Highlands Heating & AC were super helpful! Boiler failed over the weekend and Elijah was very responsive and helpful, getting us up and running right away. I would recommend him at HH&AC highly!
Christian van Loenen
4 months ago
Beyond impressed with Elijah and his team. Professional, communicative, and do great work. HIGHLY recommend. Thank you, Elijah!
Nichole A
a year ago
Highly recommend! Cannot thank them enough for fixing my water heater. Elijah is very reliable and communicative. No hassle, no phone tag, transparent with cost and quick to repair the issue. I know who to call if I need help again!
Heat Pump Repair FAQs
Why is my heat pump covered in ice?
Light frost on the outdoor coil is normal — the unit runs periodic defrost cycles to clear it. Solid ice that never clears is not normal, and usually points to a failed defrost sensor or board, low refrigerant, or blocked airflow. Shut the unit off and have it diagnosed before the ice damages the fan or coil.
Why is my heat pump blowing cold air in heat mode?
Check the remote is actually in heat mode and the filters are clean first. If those are fine, the usual causes are low refrigerant from a leak, a failing reversing valve, or a compressor issue — all of which need a technician with gauges to confirm.
How much does heat pump repair cost?
Simple fixes like condensate clogs, sensors, or capacitors are commonly a few hundred dollars. Board replacements and refrigerant leak repairs cost more, and we always quote before we repair, so you can decide with the real number in front of you.
Do you service heat pumps you did not install?
Yes. We repair all major brands — GE, Hitachi, Mitsubishi, Daikin, Fujitsu, LG and others — regardless of who installed the system.
Is it worth repairing a 10-year-old heat pump?
Often yes, if the repair is minor and the system was installed well. Past 12–15 years or facing a compressor or major refrigerant repair, replacement usually makes more financial sense — especially with Efficiency Maine rebates lowering the cost of a new system. We give you both numbers and let you choose.
More Services in Kittery
Aces Highlands handles HVAC, plumbing, and electrical for Kittery homeowners. Here is more of what we do nearby.
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Boiler Repair in KitteryNeed Heat Pump Repair in Kittery?
Call our Kittery team or get a free quote. We will get you scheduled and take care of it right the first time.
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