
Heat Pump Installation in New Gloucester, Maine
Cold-Climate Rated Systems · Proper Load Calculations · Clean, Professional Install
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- Licensed & insured
- Since 2019
Efficiency Maine Registered Vendor- 100% Satisfaction Guarantee
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Heat Pump Installation for New Gloucester Homeowners

For heat pump installation in New Gloucester, homeowners turn to Aces Highlands: a Portland-based crew (508 Riverside St Unit 1) that is minutes from Cumberland County and already familiar with the homes, climate and codes here.
Aces Highlands installs cold-climate heat pumps designed for Maine winters. As certified GE and Hitachi installers, we handle everything from system selection and sizing to professional installation and testing — and we work with all major brands to fit your budget.
We are certified installers for GE and Hitachi cold-climate heat pumps rated to perform in sub-zero temperatures, and we also work with other major brands to find the right fit for your home and budget. Every installation starts with a proper load calculation to ensure your system is sized correctly — not too big, not too small. Most heat pump installations also require an electrical panel upgrade — we handle that as part of the project.
Our installations include indoor and outdoor unit placement, refrigerant line routing, electrical connections, and thorough system testing. We take pride in clean line sets, secure mounting, and a tidy work area when we leave.
Whether you are adding a single-zone mini-split to a problem room or installing a multi-zone ductless mini-split system for whole-home comfort, we communicate clearly about what to expect and deliver on time. We offer financing options to make your installation more affordable.
Why New Gloucester Calls Aces Highlands
- A Cumberland County crew that already knows New Gloucester's streets and housing stock
- Honest diagnostics and transparent pricing — no upselling
- Most requests land a visit within days, not the following month
- Fully licensed, fully insured — neighbors in New Gloucester leave us reviews on Google
New Gloucester Homes and What They Need
New Gloucester has about 2,300 homes spread across 47 square miles, and the stock spans more than two centuries. Census estimates put the median year built at 1987, yet roughly one in nine homes predates 1940, many of them in the historic village along the old county road, in Upper Gloucester and around the Shaker community at Sabbathday Lake. Most of the rest are single-family houses from the 1970s onward on rural frontage lots, and about 8 percent are manufactured homes, a larger share than in neighbouring Gray. Old farmhouses with ells and attached barns tend to carry plumbing and wiring from several eras, added room by room over the decades, so an older house can hide undersized circuits or early wiring behind later updates. A wiring assessment and rewire before adding heat pumps, an electric range or an EV charger avoids surprises.
Heating and Cooling in New Gloucester
New Gloucester leans on heating oil harder than most of its neighbours. Census estimates show close to 70 percent of occupied homes burn fuel oil or kerosene as their main heat, about 11 percent propane, about 10 percent wood and only around 7 percent electricity; under 2 percent report utility gas, and no natural gas main serves the town's rural roads. The town sits well inland in the Royal River valley at an elevation of about 360 feet, far enough from Casco Bay that winter nights run colder than on the coast. That fuel mix makes oil-to-electric conversion a big opportunity here, but a careful one. A farmhouse with a single oil boiler and a few cold rooms often does best with a ductless mini-split in the main living space and the boiler kept for hot water and the deepest cold snaps.

Getting to Know New Gloucester
New Gloucester is home to Sabbathday Lake Shaker Village, established in 1783 — the last active Shaker community in the world. Its 1794 meetinghouse still stands, the village is a National Historic Landmark, and a small number of practicing Shakers continue the tradition there today.
That deep history means New Gloucester has some genuinely old homes alongside rural properties running on oil and propane — exactly the kind of housing where a carefully planned heat pump conversion or boiler upgrade pays off, and where we do a lot of our work.
Local & Independent — Not a Franchise
There is no franchise behind Aces Highlands — just a Portland-based crew that works New Gloucester under its own name. Our technicians are not commissioned salespeople and nobody here is required to upsell you anything. That is how we keep customers calling back, one honest job at a time.
How a Heat Pump Works
- Outdoor unit — fan and compressor extract heat from outside air
- Reversing valve — switches the system between heating and cooling
- Line set — carries hot, high-pressure refrigerant indoors
- Indoor coil — releases heat into the airstream
- Warm air — the blower delivers it to the room
Homeowner Guide
What Actually Happens on Heat Pump Installation Day
A heat pump installation looks simple from the outside — an outdoor unit, an indoor head, a line set between them — but the quality of a handful of unglamorous steps is what determines whether the system performs for fifteen years or struggles from day one.
Read the Full GuideMore Heat Pumps & Mini-Splits
Heat Pump Installation is part of our full heat pumps & mini-splits lineup. Explore the details or browse everything we offer in New Gloucester.
Heat Pump Installation DetailsAll Services in New GloucesterService Info
Service Area
New Gloucester, Cumberland County, ME
Phone
(207) 670-8616Hours
Open 24 hours, 7 days a week
Codes & Permits for Heat Pump Installation in New Gloucester
In New Gloucester, plumbing permits come from the Local Plumbing Inspector at the New Gloucester Code Enforcement Office (385 Intervale Road, New Gloucester, ME 04260, (207) 926-4126 x3). With 5,676 residents, New Gloucester is required to enforce the Maine Uniform Building and Energy Code (MUBEC). The town's water district serves only the Upper Village, created specifically to address groundwater contamination there — most other properties in town are on private wells.
- Anyone who connects or disconnects gauges or adds/removes refrigerant on a heat pump or air conditioner must hold EPA Section 608 technician certification; the credential does not expire once earned. epa.gov
- The electrical circuit that feeds a new heat pump or AC condenser needs an electrical permit, issued by the Electricians' Examining Board or the town's own electrical inspector, before the wiring is installed or altered. maine.gov
- Efficiency Maine offers rebates of up to $9,000 on qualifying heat pumps, but the equipment must be installed by an Efficiency Maine Residential Registered Vendor for the homeowner to receive the rebate. efficiencymaine.com
How Aces Highlands Handles Heat Pump Installation in New Gloucester
- Because roughly 68% of New Gloucester homes are already on heating oil, a heat pump installation usually means deciding how much of the heating load the new equipment should carry, not ripping out what's there.
- Every outdoor unit we set gets its own permitted circuit before it's wired in, and any refrigerant work is done under our EPA Section 608 certification.
- Because Efficiency Maine ties its rebates to Residential Registered Vendor status, we go over what your project actually qualifies for before you commit a dollar.
A National Historic Landmark on Route 26, home to the last active Shaker community in the United States.
Street View © Google
Why homeowners choose Aces Highlands
We show up when we say
We show up on time, as promised, and complete the work with clean professionalism.
Pricing upfront, before work starts
Honest diagnostics and a clear price before any work begins — no surprises on the invoice.
Done right the first time
HVAC, plumbing and electrical done right the first time — backed by our workmanship guarantee and 100% satisfaction guarantee.
Locally owned in Portland, Maine · Serving Greater Portland and Southern Maine since 2019
What HVAC customers say
Tom
14 Aug 2024
He was very friendly. He gave me an honest explanation on why I shouldn't recharge my A/C unit and what he suggested made much more sense. He really took care of everything. He is very professional, always called me with updates. 5 stars is not enough — I give this company 10 stars.
John Walton
5 months ago
I've had three HVAC issues over the past two years. Each time I call, Elija or the office picks up the phone, and my problem is fixed in 24 hrs. Their solutions always feel correct and honest. I cannot recommend them more.
Adam Ayan
10 months ago
Elijah and Highlands Heating & AC were super helpful! Boiler failed over the weekend and Elijah was very responsive and helpful, getting us up and running right away. I would recommend him at HH&AC highly!
Justin Funk
a year ago
We highly recommend Highlands Heating & AC. They are extremely responsive, knowledgeable and do great work. Our boiler stopped working and Elijah was quick to respond after hours on a Friday. He installed a new boiler and heat pump hot water heater.
Nichole A
a year ago
Highly recommend! Cannot thank them enough for fixing my water heater. Elijah is very reliable and communicative. No hassle, no phone tag, transparent with cost and quick to repair the issue. I know who to call if I need help again!
Jacqueline Vogeley
2 weeks ago
Great experience! Open, honest and efficient 🙌🏽 Job well done
Heat Pump Installation FAQs
What temperature do cold-climate heat pumps work down to?
The cold-climate systems we install are rated to produce heat at -13°F and below, and continue operating past that with reduced output. Properly sized, they handle the large majority of Maine winter hours on their own; many homeowners keep an existing boiler or furnace as backup for extreme cold.
How long does a heat pump installation take?
A single-zone ductless installation is typically done in one day. Multi-zone systems usually take two to three days depending on the number of indoor heads and any electrical upgrades required.
Are there rebates for heat pumps in Maine?
Yes. Efficiency Maine offers rebates on qualifying cold-climate heat pump installations, and federal energy tax credits may also apply. Aces Highlands helps you identify what your installation qualifies for and provides the documentation you need to claim it.
What size heat pump does my home need?
It depends on your home’s heat loss, not just square footage. We perform a load calculation that accounts for insulation, windows, air sealing, and layout before recommending equipment. Oversized systems short-cycle and dehumidify poorly; undersized systems fall behind in deep cold. Sizing is the most important decision of the whole project.
How long do heat pumps last?
A quality cold-climate heat pump that receives annual maintenance typically lasts 15 years or more in Maine. Keeping coils clean and the outdoor unit clear of snow and debris is the biggest factor in reaching the high end of that range.
More Services in New Gloucester
Aces Highlands handles HVAC, plumbing, and electrical for New Gloucester homeowners. Here is more of what we do nearby.
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Need Heat Pump Installation in New Gloucester?
Call our New Gloucester team or get a free quote. We will get you scheduled and take care of it right the first time.
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