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Heat Pump Installation in Portland, Maine by Aces Highlands

Heat Pump Installation in Portland, Maine

Portland, Cumberland County

Cold-Climate Rated Systems · Proper Load Calculations · Clean, Professional Install

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EFFICIENCY MAINE REBATE

$500

$500 Efficiency Maine Rebate on Heat Pump Installation!

Expires 12/31/2026

FULL INSTALLATION SERVICES

$500

$500 Off Any Full Install $10K or More

Expires 12/31/2026

Financing

Financing available

Finance up to 100% of your project with low monthly payments through our lending partners. Quick approval, no prepayment penalty.

Heat Pump Installation for Portland Homeowners

Cold-Climate Rated Systems
Proper Load Calculations
Clean, Professional Install
Ductless heat pump condenser beside a brick foundation

Aces Highlands handles heat pump installation for homeowners throughout Portland. We work out of 508 Riverside St Unit 1 in Portland, a short drive into Cumberland County, so response times stay quick and every job benefits from knowing the local housing stock and code requirements.

Aces Highlands installs cold-climate heat pumps designed for Maine winters. As certified GE and Hitachi installers, we handle everything from system selection and sizing to professional installation and testing — and we work with all major brands to fit your budget.

We are certified installers for GE and Hitachi cold-climate heat pumps rated to perform in sub-zero temperatures, and we also work with other major brands to find the right fit for your home and budget. Every installation starts with a proper load calculation to ensure your system is sized correctly — not too big, not too small. Most heat pump installations also require an electrical panel upgrade — we handle that as part of the project.

Our installations include indoor and outdoor unit placement, refrigerant line routing, electrical connections, and thorough system testing. We take pride in clean line sets, secure mounting, and a tidy work area when we leave.

Whether you are adding a single-zone mini-split to a problem room or installing a multi-zone ductless mini-split system for whole-home comfort, we communicate clearly about what to expect and deliver on time. We offer financing options to make your installation more affordable.

Why Portland Calls Aces Highlands

  • Close enough to Portland for a fast response, local enough to know the town
  • Diagnostics come first, upsells do not — the invoice matches the quote
  • Most calls get on the schedule the same week you reach out
  • Properly licensed and covered by insurance, with a track record of Google reviews from real jobs

Portland Homes and What They Need

Census estimates for 2020 to 2024 put the median Portland home at 1946, and about 46 percent of the city's housing units were built before 1940. Only about a third of homes are single detached houses; roughly a third of units sit in buildings with five or more apartments, and a little over half of households rent. That mix covers peninsula walk-ups on Munjoy Hill and in the West End, larger single-family streets off the peninsula, a thin layer of postwar ranches and capes, and newer condominium buildings. In buildings this old it is common to find cast-iron or galvanized piping, hot-water or steam radiators, and original circuits that were never sized for modern kitchens or heat pumps. Work on rewiring an older Portland building usually starts with finding out what is behind the plaster.

Heating and Cooling in Portland

Portland is the most gas-connected of the towns around it. Census estimates show roughly 39 percent of occupied homes heat mainly with utility gas from Unitil's Northern Utilities system, about 31 percent with fuel oil or kerosene, about 22 percent with electricity and around 6 percent with bottled propane; wood is under 1 percent. That electric share is high for Maine and likely reflects both apartments with baseboard heat and a steady move to heat pumps. Weather at the Portland International Jetport averages a January low in the mid-teens, with about ten nights a year at or below zero,, and the city's waterfront setting spares it some of the deepest cold felt farther inland. For older homes on gas or oil radiators, a common path is keeping the boiler and radiator system as backup while ductless heads carry most of the season.

Technician working on a heat pump installation

Getting to Know Portland

Portland has burned to the ground four times — most famously in the Great Fire of July 4, 1866, which destroyed some 1,800 buildings and left around 10,000 people homeless, the largest urban fire in American history up to that point. The city's phoenix seal and motto "Resurgam" — "I shall rise again" — capture how Portland rebuilt itself, largely in brick, giving the Old Port the Victorian streetscape it is known for today.

That rebuilding history is exactly why so much of Portland's housing stock dates to the late 1800s — and why heating, plumbing, and electrical work here often means retrofitting modern equipment into brick and timber-frame buildings never designed for it. That is the kind of work our Portland-based team does every week.

Local & Independent — Not a Franchise

Aces Highlands is independently owned and based in greater Portland, with no franchise territory map dictating how Portland gets treated. Our technicians are not commissioned salespeople and nobody here is required to upsell you anything. We show up, fix the actual problem, and let the work speak for itself.

How a Heat Pump Works

  1. Outdoor unit — fan and compressor extract heat from outside air
  2. Reversing valve — switches the system between heating and cooling
  3. Line set — carries hot, high-pressure refrigerant indoors
  4. Indoor coil — releases heat into the airstream
  5. Warm air — the blower delivers it to the room

Homeowner Guide

What Actually Happens on Heat Pump Installation Day

A heat pump installation looks simple from the outside — an outdoor unit, an indoor head, a line set between them — but the quality of a handful of unglamorous steps is what determines whether the system performs for fifteen years or struggles from day one.

Read the Full Guide

More Heat Pumps & Mini-Splits

Heat Pump Installation is part of our full heat pumps & mini-splits lineup. Explore the details or browse everything we offer in Portland.

Heat Pump Installation DetailsAll Services in Portland

Service Info

Service Area

Portland, Cumberland County, ME

Hours

Open 24 hours, 7 days a week

Codes & Permits for Heat Pump Installation in Portland

In Portland, plumbing permits come from the Local Plumbing Inspector at the Permitting and Inspections Department, City of Portland (389 Congress St, Room 315, Portland, ME 04101, 207-874-8703). With 68,408 residents, Portland is required to enforce the Maine Uniform Building and Energy Code (MUBEC). The Permitting & Inspections Dept. maintains Flood Insurance Rate Map (FIRM) determinations and a FEMA Flood App Viewer for flood-zone lookups, available at the Room 315 front desk.

  • Efficiency Maine offers rebates of up to $9,000 on qualifying heat pumps, but the equipment must be installed by an Efficiency Maine Residential Registered Vendor for the homeowner to receive the rebate. efficiencymaine.com
  • Anyone who connects or disconnects gauges or adds/removes refrigerant on a heat pump or air conditioner must hold EPA Section 608 technician certification; the credential does not expire once earned. epa.gov
  • The electrical circuit that feeds a new heat pump or AC condenser needs an electrical permit, issued by the Electricians' Examining Board or the town's own electrical inspector, before the wiring is installed or altered. maine.gov

How Aces Highlands Handles Heat Pump Installation in Portland

  • Because roughly 38% of Portland homes are already on natural gas, a heat pump installation usually means deciding how much of the heating load the new equipment should carry, not ripping out what's there.
  • Every outdoor unit we set gets its own permitted circuit before it's wired in, and any refrigerant work is done under our EPA Section 608 certification.
  • Efficiency Maine rebates only pay out when a Residential Registered Vendor did the install, so we confirm eligibility with you up front — you can check any installer's registration yourself before signing anything.
Portland, ME
Portland City Hall's granite facade and columned entrance, seen from Congress Street.
Street View © Google

Why homeowners choose Aces Highlands

  • We show up when we say

    We show up on time, as promised, and complete the work with clean professionalism.

  • Pricing upfront, before work starts

    Honest diagnostics and a clear price before any work begins — no surprises on the invoice.

  • Done right the first time

    HVAC, plumbing and electrical done right the first time — backed by our workmanship guarantee and 100% satisfaction guarantee.

Locally owned in Portland, Maine · Serving Greater Portland and Southern Maine since 2019

Google reviews

What HVAC customers say

  • Adam Ayan

    10 months ago

    Elijah and Highlands Heating & AC were super helpful! Boiler failed over the weekend and Elijah was very responsive and helpful, getting us up and running right away. I would recommend him at HH&AC highly!

  • Justin Funk

    a year ago

    We highly recommend Highlands Heating & AC. They are extremely responsive, knowledgeable and do great work. Our boiler stopped working and Elijah was quick to respond after hours on a Friday. He installed a new boiler and heat pump hot water heater.

  • Tom

    14 Aug 2024

    He was very friendly. He gave me an honest explanation on why I shouldn't recharge my A/C unit and what he suggested made much more sense. He really took care of everything. He is very professional, always called me with updates. 5 stars is not enough — I give this company 10 stars.

  • John Walton

    5 months ago

    I've had three HVAC issues over the past two years. Each time I call, Elija or the office picks up the phone, and my problem is fixed in 24 hrs. Their solutions always feel correct and honest. I cannot recommend them more.

  • Steve Robertson

    3 months ago

    Where to begin? These guys hooked up a sauna for me and did an amazing job, it was not a small job. Projects big or small, these guys are my go to. Responsive, reasonably priced, and professional. In a world where it is tough to get good service, I'm thrilled to have these guys in my phone.

  • Ryan Eling

    3 months ago

    This team was called in by my property management company for where I rent. Elijah and his team were professional, clear speaking. Good communicators gave me the real deal. Didn't give any runaround. I trust them and want to use them for my own projects.

Heat Pump Installation FAQs

What temperature do cold-climate heat pumps work down to?

The cold-climate systems we install are rated to produce heat at -13°F and below, and continue operating past that with reduced output. Properly sized, they handle the large majority of Maine winter hours on their own; many homeowners keep an existing boiler or furnace as backup for extreme cold.

How long does a heat pump installation take?

A single-zone ductless installation is typically done in one day. Multi-zone systems usually take two to three days depending on the number of indoor heads and any electrical upgrades required.

Are there rebates for heat pumps in Maine?

Yes. Efficiency Maine offers rebates on qualifying cold-climate heat pump installations, and federal energy tax credits may also apply. Aces Highlands helps you identify what your installation qualifies for and provides the documentation you need to claim it.

What size heat pump does my home need?

It depends on your home’s heat loss, not just square footage. We perform a load calculation that accounts for insulation, windows, air sealing, and layout before recommending equipment. Oversized systems short-cycle and dehumidify poorly; undersized systems fall behind in deep cold. Sizing is the most important decision of the whole project.

How long do heat pumps last?

A quality cold-climate heat pump that receives annual maintenance typically lasts 15 years or more in Maine. Keeping coils clean and the outdoor unit clear of snow and debris is the biggest factor in reaching the high end of that range.

Need Heat Pump Installation in Portland?

Call our Portland team or get a free quote. We will get you scheduled and take care of it right the first time.

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