
Heat Pump Repair in South Portland, Maine
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Heat Pump Repair for South Portland Homeowners

Aces Highlands handles heat pump repair for homeowners throughout South Portland. We work out of 508 Riverside St Unit 1 in Portland, a short drive into Cumberland County, so response times stay quick and every job benefits from knowing the local housing stock and code requirements.
When your heat pump stops working or is not performing like it should, Aces Highlands provides fast, accurate diagnostics and honest repairs. We fix the actual problem — not just the symptoms.
Heat pump issues can range from simple fixes like a dirty filter or tripped breaker to more complex problems like refrigerant leaks, compressor failures, or control board malfunctions. Our technicians diagnose accurately the first time so you get the right repair without paying for unnecessary parts.
We service all major heat pump brands including GE, Hitachi, Mitsubishi, Daikin, Fujitsu, and LG. We carry common replacement parts to complete most repairs in a single visit. Regular heat pump maintenance can help prevent many common repair issues before they start.
If your heat pump is beyond repair or the cost of fixing it does not make sense, we will tell you honestly and help you evaluate replacement options.
Why South Portland Calls Aces Highlands
- We run trucks through South Portland and the rest of Cumberland County routinely, not occasionally
- You get the real problem and a firm number, not a pitch for extras
- Booking stays quick because we do not overbook the schedule
- Fully licensed, fully insured — neighbors in South Portland leave us reviews on Google
South Portland Homes and What They Need
South Portland's housing is younger than Portland's but still old: census estimates put the median home at 1968, about a quarter of units date from before 1940, and roughly six in ten were built before 1980. A noticeable bump in the 1940s reflects the wartime shipyard years already noted on this page. About half of homes are single detached houses and about a quarter of units are in buildings of five or more apartments, and close to six in ten households own. The older grid neighborhoods such as Ferry Village, Knightville and Meetinghouse Hill hold modest capes and two-story houses on small lots, with later subdivisions filling in the rest of the city. Houses from the 1940s and 1950s can still have small 60- or 100-amp services, ungrounded circuits and galvanized supply lines, so plumbing work in a South Portland cape often turns up aging pipe once walls are opened.
Heating and Cooling in South Portland
Heating fuel in South Portland is close to a three-way split. Census estimates show about 38 percent of occupied homes on fuel oil or kerosene, about 34 percent on utility gas and about 18 percent on electricity, with bottled propane near 5 percent. Unitil's Northern Utilities serves the city, so gas is available on many streets but not all. The whole city sits on Casco Bay and the Fore River, and the Jetport runway is inside city limits, so the official Portland weather record is effectively local: January lows average in the mid-teens and nights at or below zero come about ten times a winter. Wind off the water drives heat loss in older, loosely built houses. Many owners of oil-fired homes are adding ductless mini-splits in South Portland to cut oil use while keeping the existing system for the coldest stretches.

Getting to Know South Portland
During World War II, South Portland's two shipyards built 266 cargo ships in just four years — 236 American Liberty ships plus 30 "Ocean" class vessels for Britain — with a workforce of roughly 30,000 that included thousands of women welders. The Liberty Ship Memorial near Bug Light Park marks the spot today.
That wartime boom is why South Portland has so much solid mid-century housing — homes built for shipyard workers and their families. Those same houses are now prime candidates for modern heat pumps, updated panels, and new water heaters, and we work in them constantly.
Local & Independent — Not a Franchise
We are an independent, Portland-based company, not a franchise chain routing your South Portland job to a call center. Our technicians are not commissioned salespeople and nobody here is required to upsell you anything. That is how we keep customers calling back, one honest job at a time.
How a Heat Pump Works
- Outdoor unit — fan and compressor extract heat from outside air
- Reversing valve — switches the system between heating and cooling
- Line set — carries hot, high-pressure refrigerant indoors
- Indoor coil — releases heat into the airstream
- Warm air — the blower delivers it to the room
Homeowner Guide
Common Heat Pump Failures and What They Usually Mean
Heat pump problems tend to fall into a short list of patterns. Knowing which one you're seeing helps set expectations before the technician even arrives.
Read the Full GuideMore Heat Pumps & Mini-Splits
Heat Pump Repair is part of our full heat pumps & mini-splits lineup. Explore the details or browse everything we offer in South Portland.
Heat Pump Repair DetailsAll Services in South PortlandService Info
Service Area
South Portland, Cumberland County, ME
Phone
(207) 670-8616Hours
Open 24 hours, 7 days a week
Codes & Permits for Heat Pump Repair in South Portland
In South Portland, plumbing permits come from the Local Plumbing Inspector at the Code Enforcement Office, City of South Portland (829 Sawyer Street, South Portland, ME 04106, 207-767-7603). With 26,498 residents, South Portland is required to enforce the Maine Uniform Building and Energy Code (MUBEC). 24.5% of homes were built in 1939 or earlier and 45.0% before 1960 (ACS 2020–2024 via Census Reporter), indicating a large share of older mechanical/plumbing systems relative to newer suburbs.
- The electrical circuit that feeds a new heat pump or AC condenser needs an electrical permit, issued by the Electricians' Examining Board or the town's own electrical inspector, before the wiring is installed or altered. maine.gov
- Efficiency Maine offers rebates of up to $9,000 on qualifying heat pumps, but the equipment must be installed by an Efficiency Maine Residential Registered Vendor for the homeowner to receive the rebate. efficiencymaine.com
- Anyone who connects or disconnects gauges or adds/removes refrigerant on a heat pump or air conditioner must hold EPA Section 608 technician certification; the credential does not expire once earned. epa.gov
How Aces Highlands Handles Heat Pump Repair in South Portland
- 38% of South Portland households still heat primarily with heating oil, so we size a heat pump repair around whatever is already running the house and tell you straight whether it is worth keeping as a cold-snap backup.
- We pull the electrical permit for the new circuit before touching the outdoor unit, and refrigerant handling stays inside EPA Section 608 the whole job.
- We flag which Efficiency Maine incentives apply to a heat pump repair before work starts, since the rebate only applies through a Residential Registered Vendor.
South Portland's municipal building on Cottage Road in the Meetinghouse Hill area.
Street View © Google
Why homeowners choose Aces Highlands
We show up when we say
We show up on time, as promised, and complete the work with clean professionalism.
Pricing upfront, before work starts
Honest diagnostics and a clear price before any work begins — no surprises on the invoice.
Done right the first time
HVAC, plumbing and electrical done right the first time — backed by our workmanship guarantee and 100% satisfaction guarantee.
Locally owned in Portland, Maine · Serving Greater Portland and Southern Maine since 2019
What HVAC customers say
Justin Funk
a year ago
We highly recommend Highlands Heating & AC. They are extremely responsive, knowledgeable and do great work. Our boiler stopped working and Elijah was quick to respond after hours on a Friday. He installed a new boiler and heat pump hot water heater.
Tom
14 Aug 2024
He was very friendly. He gave me an honest explanation on why I shouldn't recharge my A/C unit and what he suggested made much more sense. He really took care of everything. He is very professional, always called me with updates. 5 stars is not enough — I give this company 10 stars.
John Walton
5 months ago
I've had three HVAC issues over the past two years. Each time I call, Elija or the office picks up the phone, and my problem is fixed in 24 hrs. Their solutions always feel correct and honest. I cannot recommend them more.
Adam Ayan
10 months ago
Elijah and Highlands Heating & AC were super helpful! Boiler failed over the weekend and Elijah was very responsive and helpful, getting us up and running right away. I would recommend him at HH&AC highly!
Nichole A
a year ago
Highly recommend! Cannot thank them enough for fixing my water heater. Elijah is very reliable and communicative. No hassle, no phone tag, transparent with cost and quick to repair the issue. I know who to call if I need help again!
Jacqueline Vogeley
2 weeks ago
Great experience! Open, honest and efficient 🙌🏽 Job well done
Heat Pump Repair FAQs
Why is my heat pump covered in ice?
Light frost on the outdoor coil is normal — the unit runs periodic defrost cycles to clear it. Solid ice that never clears is not normal, and usually points to a failed defrost sensor or board, low refrigerant, or blocked airflow. Shut the unit off and have it diagnosed before the ice damages the fan or coil.
Why is my heat pump blowing cold air in heat mode?
Check the remote is actually in heat mode and the filters are clean first. If those are fine, the usual causes are low refrigerant from a leak, a failing reversing valve, or a compressor issue — all of which need a technician with gauges to confirm.
How much does heat pump repair cost?
Simple fixes like condensate clogs, sensors, or capacitors are commonly a few hundred dollars. Board replacements and refrigerant leak repairs cost more, and we always quote before we repair, so you can decide with the real number in front of you.
Do you service heat pumps you did not install?
Yes. We repair all major brands — GE, Hitachi, Mitsubishi, Daikin, Fujitsu, LG and others — regardless of who installed the system.
Is it worth repairing a 10-year-old heat pump?
Often yes, if the repair is minor and the system was installed well. Past 12–15 years or facing a compressor or major refrigerant repair, replacement usually makes more financial sense — especially with Efficiency Maine rebates lowering the cost of a new system. We give you both numbers and let you choose.
More Services in South Portland
Aces Highlands handles HVAC, plumbing, and electrical for South Portland homeowners. Here is more of what we do nearby.
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Boiler Repair in South PortlandNeed Heat Pump Repair in South Portland?
Call our South Portland team or get a free quote. We will get you scheduled and take care of it right the first time.
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